If for any reason you are unhappy with your nails, please tell me within 48 hours so we can make arrangements to correct them.
Do not try to remove any treatment yourself without consulting us. This could lead to permanent nail damage, but also we will not be able to determine if there has been any service breakdown.
If you feel you are/have developed an allergic reaction, please inform us immediately and provide photos.
Your nails are jewels not tools, please expect that any heavy work with your hands will affect the integrity of the nails. You can minimise risk of lifting by reducing the amount of time your nails spending in moisture, for example wearing gloves when washing up.
Do not bite, pull back, pick or pry any lifting. This can cause severe damage to your natural nails.
If you find your nails are too long for you to manage your every day activities, please contact us as soon as possible. This may need a book in for infill, change of length or shape.
If you need to removal the treatment yourself, please source appropriate cosmetic acetone. file any length and bulk before soaking to reduce time. Soak until the acrylic/gel is soft enough to remove without any resistance.